Harrison Faidley · Email & SMS Marketing
Email & SMS
Marketing.
Full-service email, built for e-commerce.
The audit is a live teardown of your Klaviyo account. You leave with the fix list, whether we work together or not.
34%
avg attributed revenue
68%
average open rate
2.4%
avg click-through
- Campaign Management
- Flows & Automations
- Segmentation
- Copywriting
- Deliverability Optimization
- List Growth
- Performance Reporting
- A/B Testing
- SMS Marketing
- Welcome Series
- Cart Recovery
- Post-Purchase
- Win-back
- Retention Infrastructure
- Campaign Management
- Flows & Automations
- Segmentation
- Copywriting
- Deliverability Optimization
- List Growth
- Performance Reporting
- A/B Testing
- SMS Marketing
- Welcome Series
- Cart Recovery
- Post-Purchase
- Win-back
- Retention Infrastructure
Results
By the numbers.
The same system every time: flows, campaigns, retention infrastructure. Adapted to each brand, proven across multiple verticals. Hover any card to see the work.Tap any card to see the work.
The five accounts below: +$235K/month in added email revenue, across five DTC verticals.
Luxury Skincare
+$100K/mo
Zero flows to six-figure monthly automated revenue.
Built the full lifecycle stack from scratch in 90 days.
Supplements
21% → 52%
Email attribution more than doubled in 60 days.
Remade every flow and restructured the campaign calendar around real buyer behavior.
Apparel
7% → 48%
7,500 dormant profiles re-engaged.
Multi-stage winback gauntlet plus engagement-tiered segmentation across the whole list.
Jewelry
62%
One drop. Email carried most of the month's revenue.
A six-email runway into the drop, send timing segmented by cohort, and campaigns pushed hard through release week.
Retail / DTC
17% → 38%
Email-attributed revenue, multiplied 2.5×.
Full lifecycle stack, behavioral segmentation, and a real A/B testing program from a thin foundation.
See my designs
Designs built to convert.
Real Klaviyo work, built to match the brand and convert. Check the inbox below.
The work
Emails customers open.
- A/B tested subject lines and send times
- Segmentation based on engagement
- Welcome, browse, and purchase flows
- Weekly campaigns tuned to your brand
The system
Handed off. Handled.
- Lifecycle automations running 24/7
- Segmentation that sharpens every send
- Reporting tied to real revenue
The outcome
Highest-margin channel.
- Predictable monthly revenue
- Lower CAC per customer
- Owned audience, no algorithm risk
Mail — Inbox (3 unread)
Inbox
4 messages
you asked. we listened.
Fallen Gate <support@fallengate.com>
Yesterday at 6:42 PM
To: harrison@faidleystudios.com
Testimonials
What clients say.
“Working with Harrison was one of the best things that happened to my business. He does efficient work that delivers consistent results and takes a huge workload off my back through his email marketing. I would recommend him 100 times over.”
Alan — Fallen Gate
“Harrison was a huge help in getting our email marketing dialed in at TRVLD. He really knows Klaviyo and took the time to understand our brand and how our customers move through the buying journey. Everything he built felt thoughtful and intentional, not just cookie cutter setups. Communication was easy, he moved quickly, and he was always proactive with ideas that actually made a difference. I'd highly recommend Harrison to any brand looking to improve their email marketing in a meaningful way.”
Connor — TRVLD
“I have people coming up to me at the gym or DMing me saying, ‘Hey, I saw the email, and the content looks really good’ — and they were referring to the email specifically, not anything regarding social media. It was funny.”
“There’s not many people I’ve worked with in this business that are so quick to respond, always know exactly what’s going on, and can speak to any and every question I have. I can’t speak highly enough of your work ethic and communication.”
Duce — Sapien
What I do
The full retention stack.
Email and SMS — flows, campaigns, list health, reporting. One operator. No handoffs, no rotating writers, no templated setups.
Flows & Automations
Carts get abandoned every night. Most brands never follow up.
Core flows built and maintained for both email and SMS. Set up once, they compound over time.
- Welcome series
- Abandoned Cart
- Browse Abandonment
- Post-Purchase
- Winback & Sunset
- VIP & Cross-sell
Campaigns
Sending “whenever there’s news” isn’t a strategy.
Email and SMS campaigns at a cadence that fits your brand, each one with copy, design, and a reason behind the send.
- Weekly send calendar
- Copy + design, every send
- List segmentation per campaign
- A/B testing on key sends
Retention Infrastructure
Great emails are worthless in a spam folder.
The list health, deliverability, and growth work that makes flows and campaigns actually land.
- List segmentation + hygiene
- Deliverability monitoring
- Signup forms + popups
- List growth strategy
Reporting & Optimization
If you can't see what email made, you can't grow it.
Monthly reports that show what's working and what to change, not just open rates.
- Monthly performance report
- Flow tuning + iteration
- A/B test execution
- Klaviyo attribution analysis
Most retainers land between $2,000 and $4,000 a month — and you'll know where you'd fall before you commit to anything. The exact number comes out of the audit: a live teardown of your Klaviyo account where you leave knowing what's broken, what's missing, and what it's worth to fix.
How it works
From audit to running.
The audit is free and diagnostic. Everything moves fast from there: no drawn-out onboarding, no waiting months to see results.
Free Audit
A full teardown of your Klaviyo account: what's working, what's not, and clear steps to fix it.
Proposal
A clear scope and plan built from the audit. You know what gets built before we start.
Onboard
Account access, brand review, kickoff. I learn your business and how your customers buy.
Build
Month 1 is the buildout. Core flows live, list cleaned, campaign calendar set. Revenue starts the same month.
Ongoing
A monthly retainer covering campaigns, flows, list health, and reporting. Rolling 30-day notice.
Free Audit
A full teardown of your Klaviyo account: what's working, what's not, and clear steps to fix it.
Proposal
A clear scope and plan built from the audit. You know what gets built before we start.
Onboard
Account access, brand review, kickoff. I learn your business and how your customers buy.
Build
Month 1 is the buildout. Core flows live, list cleaned, campaign calendar set. Revenue starts the same month.
Ongoing
A monthly retainer covering campaigns, flows, list health, and reporting. Rolling 30-day notice.
About
Harrison Faidley.
I run Klaviyo programs for DTC brands across streetwear, supplements, skincare, jewelry, and apparel.
Every flow, every email, every report. One person doing the actual work. No account managers, no rotating writers, no templated setups.
The person you hire is the person running your program.
Email Platforms
Services
Analytics
Currently
FAQ
Common questions.
Let's work together
Ready to grow
your email revenue?
I take on a limited number of retainer clients. If you're an e-commerce brand running on Klaviyo and leaving money on the table, reach out.